***Please read below regarding scammers faking caller ID. If you are a Woodlands Medical Specialists patient, and believe you have been affected, information is provided below on how to submit a formal complaint. You may also contact us directÂ at 850-696-4000 to inform that you believe you have been contacted by a scammer using a Woodlands Medical Specialists fake Caller ID.***
Division of Consumer and Business Education, FTC
Your phone rings. You recognize the number, but when you pick up, itâ€™s someone else. Whatâ€™s the deal?
Scammers are using fake caller ID information to trick you into thinking they are someone local, someone you trust â€“ like a government agency or police department, or a company you do business with â€“ like your bank or cable provider. The practice is called caller ID spoofing, and scammers donâ€™t care whose phone number they use. One scammer recently used the phone number of an FTC employee.
Donâ€™t rely on caller ID to verify whoâ€™s calling. It can be nearly impossible to tell whether the caller ID information is real. Here are a few tips for handling these calls:
â€˘ If you get a strange call from the government, hang up. If you want to check it out, visit the official (.gov) website for contact information. Government employees wonâ€™t call out of the blue to demand money or account information.
â€˘ Donâ€™t give out â€” or confirm â€” your personal or financial information to someone who calls.
â€˘ Donâ€™t wire money or send money using a reloadable card. In fact, never pay someone who calls out of the blue, even if the name or number on the caller ID looks legit.
â€˘ Feeling pressured to act immediately? Hang up. Thatâ€™s a sure sign of a scam.
Want more tips for avoiding scams?
You may also download this document for further information.